My experience with Kimberly was mostly on the phone, only because I live out of town. My friend was my ears and eyes in Florida and she loved Kimberly immediately. As my friend told me " Kimberly is very friendly, professional, and very easy to speak with". I found her to be extremely helpful and honest with all my needs, from looking at a house to taking pictures and getting back to me quickly whenever I texted. I was especially impressed that 99.9% of the time I called , I got her instead of her voice mail. If I left a voicemail or text I would receive an response very quickly. I found that working with Kimberly (even though it was by phone) was a wonderful and stress less experience, especially at time of closing with my home. If you're Seriously looking into purchasing a home, I highly recommend you call Kimberly!!!!!!!!!!!!